Heritance Tea Factory (Adults Only) Hotel Nuwara Eliya, Nuwara Eliya ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Kandapola, Nuwara Eliya, Sri Lanka

Heritance Tea Factory (Adults Only) is a 5-star retreat nestled within a converted 19th-century tea factory, offering guests an exclusive experience among lush tea estates and misty mountains. Amenities include an on-site mini tea factory, multiple dining options, and spacious rooms with sweeping views of the surrounding landscape.

Rooms & Amenities

Rooms at Heritance Tea Factory (Adults Only) are designed with colonial charm and modern amenities, including en-suite bathrooms, flat-screen TVs, and complimentary Wi-Fi. Guests can enjoy panoramic views of tea plantations from Superior Rooms and the opulent Flowerdew Suite, which features a private jacuzzi and separate living spaces.

Dining Options

Guests can indulge in diverse dining options at the Kenmare Restaurant, which offers a buffet and a la carte menu amidst rustic decor. The Goatfell Bar serves an extensive range of teas, while Hethersett Bar provides a cozy atmosphere for enjoying local spirits.

Leisure & Wellness

Leisure activities at Heritance Tea Factory (Adults Only) include nature walks, tea-related experiences like tea tasting and plucking, and cycling through lush landscapes. Guests can unwind in the spa with various therapies designed to rejuvenate the mind and body.

Services & Attractions

Heritance Tea Factory offers convenient services such as 24-hour room service and event planning for special occasions. The hotel organizes bespoke excursions to nearby attractions, including Horton Plains National Park and the historic Hakgala Botanical Gardens.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Room

Max:

2 persons

20 m²

Bed options:

1 King Size Bed

Garden view

Shower

Heating

room details

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Junior Suite

Max:

2 persons

46 m²

Bed options:

1 King Size Bed

Garden view

Shower

Heating

room details

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Superior Triple Room

Max:

2 persons

45 m²

Bed options:

1 King Size Bed

Garden view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Nuwara Eliya 3.8 mi

Airports

Gregory Lake SPB (nua) 8.6 mi

Castlereigh Reservoir Seaplane Base (NUF) 37.2 mi

Train

Nanu Oya Railway Station 7.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining!

“The restaurant's menu was superb, catering to my gluten-free needs without skimping on flavor. Every meal, especially dinner, was a highlight of the stay!” view full review

Thoughtful Amenities

“The room featured sustainable touches and was thoughtfully designed, creating a comfortable and welcoming environment that enhanced our stay.” view full review

Comfortable Stay

“The bed in our room was incredibly comfortable, allowing for restful nights that made our vacation even more enjoyable.” view full review

Unique Experiences

“The tea-making experience available at the hotel was unique and good, allowing us to immerse ourselves in the local culture while having fun.” view full review

General

No smoking on site
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Elevator
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Hiking
Golf course
Pool tables

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Children

Cribs
Babysitting/Child services
Children's buffet
Board games
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Entertainment
Garden area
Spa & wellness center
Turkish bath
Massage

Room features

Free Wi-Fi in rooms
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Kandapola, Nuwara Eliya, Sri Lanka

Map view

Kandapola, Nuwara Eliya, Sri Lanka

City landmarks

Kandapola Kovil

4400 ft

Kandapola Temple

4800 ft

Nuwara Eliya

Pedro Tea Factory

3.0 mi

Rathnayakapatana Temple

2.8 mi

Pedro Tea Estate

2.9 mi

Buddhist Temple

2.8 mi

Sri Lanka

Bomburu Ella

3.0 mi

St.Paul the Hermit Church

2.9 mi

Peradeniya-Badulla-Chenkaladi Highway

Sita Temple

4.3 mi

Restaurants

Tea Factory Hotel Restaurant

100 ft

Restaurant

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the hotel and would stay again

8.6/10

Great

Rooms

8.5

Location

8.8

Service

9.3

Dining

8.0

Luke

United Kingdom, April 2024

8.6/10

Staying at this hotel was a true delight. The rooms were spacious and clean, offering a spectacular view of the surrounding hills and tea plantations. The service was exceptional, with staff going out of their way to ensure our comfort. The location, nestled in an old tea factory amidst the tea fields, was simply wonderful. Although the dining experience was so-so, overall, it's a fantastic place to stay.

Rooms

9.0

My room was impeccable, with a great view of the surrounding hills and tea plantations.

Service

9.0

The staff here were really helpful and friendly, always carrying a smile which made my stay even more pleasant.

Location

9.0

I felt like I was in an Agatha Christie novel walking around this quirky property surrounded by tea plantations and colorful houses.

Dining

7.0

Although the dining experience was a bit more standard than expected for a 3-star hotel, the food was delicious.

Facilities

The facilities were up to par, providing everything I needed for a comfortable stay.

David

United States of America, March 2024

8.2/10

The hotel was a bit pricey for a night's stay, but if it included an evening meal, it would have been just right. The room with a balcony was fantastic and spacious, with 2 superb bathrooms. It was clean, had A/C, and even a heater although we joked about not needing it.

Rooms

8.0

The room was spacious, clean, and had 2 superb bathrooms. The balcony was just great.

Service

9.0

The staff were fantastic, all kitted out in period outfits and very keen to ensure every detail of our stay was perfect. The train manager was extremely enthusiastic. Room service, car hire, and other facilities were exceptional.

Location

7.0

The hotel's high location in the tea plantation hills offered a fabulous setting, though we were disappointed with the mist on arrival. Mr Muttu from housekeeping was excellent. The sustainability report was impressive.

Dining

8.0

The dining experience was really good with plenty of choices from local to international cuisine. The Asian options outnumbered the Western ones. The buttery croissants were a highlight.

Facilities

9.0

The facilities were excellent, including options like room service, car hire, and housekeeping. The paid shuttle service provided convenience.

Nick

United Kingdom, January 2024

8.4/10

The hotel offers a lovely view of the valley with lush green tea bushes, and the rooms were at the front overlooking the plantation with plenty of hot water in the bathrooms. The soundproofing could be better, but the service area and car park view was compensated by the hills of Nuwara Eliya in the background.

Rooms

8.0

I enjoyed my stay in a room at the front of the hotel, offering beautiful views of the plantation. The bathroom had plenty of hot water, which was great after a long day exploring. The only downside was the lack of proper soundproofing.

Service

9.0

The staff went above and beyond to make me feel welcome and even gave me copies of traditional Sri Lankan breakfast recipes. They were attentive and explained the evening meal options thoroughly, considering my special dietary requirements.

Location

9.0

The location in the middle of the tea plantations was fantastic, offering a tranquil and relaxing setting away from city traffic. Being able to experience the tea-making process and pick tea locally added to the unique charm of the place.

Dining

8.0

The dining experience was enjoyable, with the chef taking the time to introduce all the menu options and help me make a choice. The a la carte menu provided diverse options, and the dosa cooked to order was a highlight.

Facilities

8.0

The hotel offers a range of services like room service, housekeeping, and car hire to ensure guests are well taken care of during their stay. The facilities were adequate for a comfortable experience.

Alfred

United Kingdom, September 2023

9.4/10

I felt like I was in an Agatha Christie novel while walking around the property surrounded by beautiful tea fields. The rooms were wonderfully spacious and nicely furnished, offering an amazing view of the valley and hills from the first floor. The service was impeccable, with attentive and friendly staff who truly embodied the heritage of Sri Lanka. The dining experience exceeded my expectations, with a delightful buffet that I would highly recommend indulging in. Overall, the location, set amidst the tea plantations, was truly breathtaking, offering a serene retreat away from the hustle and bustle of city life.

Rooms

9.0

The rooms were spacious and nicely furnished, overlooking the valley and hills. It was a delight to wake up to such an amazing view.

Service

10.0

The service was top-notch, with staff members who were meticulous, friendly, and always went the extra mile to ensure a memorable stay.

Location

10.0

The location was a paradise for nature lovers, with manicured gardens, breathtaking views of tea-growing slopes, and a setting in an old tea factory up in the hills of Sri Lanka.

Dining

9.0

The dining experience surpassed my expectations, offering a variety of choices and high-quality dishes. The Sri Lankan breakfast was a definite highlight worth overindulging in.

Facilities

9.0

The facilities were excellent, offering everything one could need for a comfortable and enjoyable stay.